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Shipping Policy

To ensure that your package is properly delivered and you receive shipment within the time frame we advertise, please make sure your address is fully entered and correct. Use correct abbreviations and have spaces inserted properly, we do not take responsibility for the incorrect information. If the package is returned non-deliverable we will issue a store credit for the net price of your item(s) minus the shipping charge.

Standard Shipping:

If you refuse any shipments from Glowingtime you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from your refund.

If your tracking information states that your package was delivered and you have not received it. You must address this with your postal service. The Glowingtime does not hold any responsibility for packages that state to be delivered. We do not issue a refund for packages that state being delivered.

Affected by Covid-19, there will be some delay on the delivery.

Our Maximum Handling Time is: 1-3 Business days(MONDAY - FRIDAY)

We provide Standard Shipping:15-20 Business days(MONDAY - FRIDAY)

Expedited Delivery: 5-8 Business days(MONDAY - FRIDAY)

 

SHIPPING COSTS AND CONDITION

Shipping on Orders of $28 and above

Free shipping on $48.99 and above

 

Main Countries

Australia, Canada, France, Germany, United Kingdom, United States.

Standard Shipping: 

Shipping Time

Condition

Price

Standard Shipping (Shipping Time 15-20 Business Days) $28-$38 $19.99
Standard Shipping (Shipping Time 15-20 Business Days) $38-$48 $29.99

Standard Shipping (Shipping Time 15-20 Business Days)

$48.99 and above

FREE

 

Expedited Shipping:

Shipping Time

Condition

Price

Expedited Shipping ( Receiving 5-8 Business Days)

0kg–1kg

$39.99

Expedited Shipping ( Receiving 5-8 Business Days)

1kg–2kg

$59.99

Expedited Shipping ( Receiving 5-8 Business Days)

2kg–3kg

$79.99

 

Other Countries

Belgium, Brazil, Chile, Hong Kong SAR, Indonesia, Ireland, Israel, Italy, Japan, Macao SAR, Mexico, Netherlands, New Zealand (16 of 17 regions), Poland, Singapore, South Korea, Spain, Sweden, Taiwan, Thailand, United Arab Emirates

Shipping Time

Condition

Price

Standard Shipping (Shipping Time 15-20 Business Days) $28-$38 $19.99
Standard Shipping (Shipping Time 15-20 Business Days) $38-$48 $29.99

Standard Shipping (Shipping Time 15-20 Business Days)

$48.99 and above

FREE

 *Please note that we will not charge you any customs duties

SHIPPING METHODS:

USPS, FedEx, DHL 

 

PLEASE NOTE: Our order cut-off time is 6:00 PM every weekday. If the order is placed and a credit card authorization is released before 6:00 PM EST Monday through Friday, the order will be processed the same day. If the order is placed after 6:00 PM EST Monday through Thursday, it will be processed on the following business day.

CONTACT INFO:

Email: sales@glowingtime.com

Thanks for being with us.